Heffle Court

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Station Road, Heathfield, East Sussex, TN21 8DR

Download key information

0808 223 5510

enquiries@ariacare.co.uk

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Types of care

Dementia Care
Palliative care

Types of stay

Convalescent Care
Permanent Care
Respite Care

Getting here

Parking is available for residents and visitors.
The nearest railway station is Streatfield Station.

Welcome to Heffle Court

Heffle Court Care Home is located in the charming market town of Heathfield in East Sussex. Heffle Court is a 39-bed home, that provides a wonderful homely environment for those who are living well with dementia. We are a community not just here to support residents living with dementia, but also the family members seeing their loved ones continue on their dementia journey.

At Heffle Court, there is always hustle and bustle and every day is different. Our community is family orientated and the home itself has a lovely, homely feel, where residents feel truly part of the family.

We involve our residents when appropriate in the daily working of home life for example laying of tables and washing up, to enable them to stay active both mentally and physically, which our residents love.

Here at Heffle Court we promote a calm and relaxing atmosphere and promote residents’ independence as much as possible – “it is not what they can’t do, but what they can.”

What does care from the heart mean to the team at Heffle Court?
“We work with our residents to enhance their skills and sense of wellbeing and treat everyone as an individual. Our team takes pride in knowing the residents past histories and incorporating them into their current lives. Making them feel at home.”

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Book a respite stay with us

Everyone deserves a break at Christmas and our welcoming community is here to help. Ensure a wonderful time this festive season by seeking comfort and joy with a winter respite retreat.

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National Care Awards Winner

We are proud winners of the Large Care Home Group. Celebrating our commitment to excellence. We are looking forward to continuing with our goal to delivering compassionate and person-centred care.

Daily life at Heffle Court

At Aria Care, we take a genuine interest in you and the way you like spending your time. This means we can tailor your time with us and make sure it’s every bit as enjoyable as life has always been. With round-the-clock care and support, dining experiences and stimulating activities, you’ll soon be calling us “home”.

Morning

A cup of tea and a smile welcomes you every single morning.
Individual activities, tailored to our resident’s needs so they feel at home.
Our caring team ensure everyone has had a restful night and are ready for the day ahead.

Afternoon

A home from home environment, to enjoy past hobbies, which includes baking and cooking.
Engaging daily activities to stimulate mind, body and soul also include trips out to places of local interest.
Have a relaxing time watching your favourite movie during our film afternoons.
Our salons and barbers are filled with laughter and fun while our residents get pampered.

Evening

Gatherings and parties to celebrate important dates, with families and friends invited to join in and spend precious time together.
Quizzes and games fill the rooms with joy during the evenings in our community.
Seasonal events including, autumn cheese and wine evenings and summer BBQs.

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Keeping Things Personal

The welcoming surroundings at Heffle Court Care Home are matched by the high standard of individual care our colleagues provide to our residents. When you arrive and throughout your stay you’re greeted with warmth, passion, and care and our community is vibrant, happy, and homely.

We love learning as much as we can about who we care for, so your loved one’s time is tailored to their individual need and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. Our team take the time to get to know all our residents and encourage independence and communication.

We are dedicated to providing a smooth transition into a home where care is from the heart and interaction with residents is paramount. Our residents show us the way. They tell us what they need, and we do our very best to deliver. Every element of our care is considered with their needs in mind. Surrounding everyone with familiarity, security and care, we make their experience with us as fulfilling as possible.

When you arrive and throughout your stay you’re greeted with warmth, passion, and care and our community is vibrant, happy, and homely.

We love learning as much as we can about who we care for, so your loved one’s time is tailored to their individual need and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. Our team take the time to get to know all our residents and encourage independence and communication.

We are dedicated to providing a smooth transition into a home where care is from the heart and interaction with residents is paramount. Our residents show us the way. They tell us what they need, and we do our very best to deliver. Every element of our care is considered with their needs in mind. Surrounding everyone with familiarity, security and care, we make their experience with us as fulfilling as possible.

Reviews

Ann Ryan 2 year ago

My husband has just had the pleasure of living at Heffle Court for a short respite stay, enabling me to to recuperate following recent surgery. He needed to be in a safe and secure environment where I knew he would be well looked after, following two serious illnesses. I also stayed there for the first week of my recuperation, to help my husband settle in, and to get a feel of the place.
My initial feel about the care home was regarding the amount of visual stimulation everywhere, from brightly coloured paintings on the walls of the corridors, with lots of pictures, sayings and quotations. There is even a tea room containing memorabilia from bygone times. It felt very homely and relaxing.
Most of the residents there were dementia patients, and the wonderful staff treat them with nothing but kindness, compassion, respect, politeness and cheerfulness, which I felt was thoroughly appreciated by the residents themselves, and their families when they visited their loved-ones. All this from the senior managers and the care assistants, the nursing staff, the cleaning staff, and the kitchen staff (where the chef was happy to cater for my vegan lifestyle) – too many lovely people to name personally. I can honestly say that nothing was too much trouble for any of them.
We had the pleasure of being residents during our wonderful Queen’s Platinum Jubilee celebrations. The care home was decorated with flags, bunting and pictures, and the staff put on a party to include all the residents, some of whom wore hats that they had decorated themselves. Some even sang along to the music. The weather was sunny and warm as we sat outside in the brightly decorated garden to eat our specially prepared party meals. The staff of Heffle Court made it a day to remember.
Thank you to everyone at Heffle Court for looking after us. Keep up the good work!
Ann & Chris xx

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Beth Wenden 2 year ago

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Jake Stray 2 year ago

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John Taylor 2 year ago

Excellent home, great care!

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Rene Lubbock 4 year ago

Visited Heffle Court today. Impressed with the care on offer. All the staff seem thoughtful, caring and very aware of the resident’s needs. The home is beautifully clean. The food looks nutritious, and is well presented.

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News & Events from Heffle Court

Head chef celebrates 10 years at Heffle Court

October 9th, 2024

At Heffle Court Care Home in Heathfield, we are celebrating our talented Head Chef Stuart’s 10-year work anniversary. Joining Heffle Court in 2014 as a kitchen assistant, Stuart soon progressed to…

Heffle Court Local Community Events

May 23rd, 2024

At Heffle Court Care Home in Heathfield we understand the importance of supporting residents to maintain links with their local communities. That’s why we play an active part in our community.…

Proud to be National Care Awards Winner

December 22nd, 2023

We are thrilled to announce Aria Care have been named the winner of the Large Care Home Group Award at the esteemed National Care Awards 2023. This prestigious accolade acknowledges our unwavering…

View More News & Events…

Map & Directions

Key points

Steam railway
Eastbourne
Beachy Head
Local cafes and shops
Streatfield Station

Additional Information

Parking is available for residents and visitors.

The nearest railway station is Streatfield Station.

Location

Station Road, Heathfield, East Sussex, TN21 8DR

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Meet the Manager

Debby is our Home Manager at Heffle Court, here’s a little bit more about herself and the home in her own words:

“I’m passionate about creating an environment where staff can thrive and residents enjoy a contented and dignified life. The knowledge, skills, experience, and continual staff development possessed by staff ensure that all residents regardless of their ability or level of care needed can be accommodated within the home.

Qualifying as a Registered Nurse at the Royal London Hospital over 29 years ago, I chose very early to specialise in elderly care and have gone on to enjoy a fulfilling career.

A highlight of my work to date has been achieving ‘Beacon’ status for the Gold Standards Framework, which champions the very best practice in end-of-life care. I also work very closely with professional peers to ensure high standards are maintained and built upon.

I take great pride in ensuring that Heffle Court is home for each resident. Care is not just about physical wellbeing it is about the resident as a whole person. It’s also about treating the residents as individuals and making sure the care home truly becomes their home.”