Firtree House Nursing Home
At a glance
Types of care
- Residential care
- Nursing Care
- Dementia Care
- Palliative care
Types of stay
- Connect Day Care
- Convalescent Care
- Permanent Care
- Respite Care
Availability
Contact us for availability today.
Welcome to Firtree House
Firtree House Nursing Home, is located in the historic spa town of Royal Tunbridge Wells. Tunbridge Wells is most famous for the historic pantiles as well as many shops and fabulous cafes to countryside hikes. There is also the famous Chalybeate Spring which brings many visitors to the area each year. There are many attractions in the area like stately homes, Abbeys, Vineyards, and many nature reserves, wineries tours and sightseeing.
It was given Royal status in 1909 by King Edward VII because Queen Victoria liked it there so much. It has a chilled-out, slow pace of life making it a popular hot spot for day trips for our residents. Our community stands out because we all take the time to get to know each other and using this time to enjoy each other’s company.
Life at Firtree House is very friendly and laid back, we have built up great relationships with our residents over the years and support them through life. Our resident-centred care ensures their lives are enriched with activities and care that is suited to their needs.
What does care from the heart mean to the team at Firtree House?
“Understanding and support are the heart of the service we provide. The transition into a care home can be a huge change to life and although it is our role to make that transition as comfortable and stress-free as possible, it’s a role that that we absolutely love doing. Building relationships with residents is key to seeing each individual for who they are and what they would like from us. We love our family here and will always give them 100%.”
Daily life at Firtree House Nursing Home
At Aria Care, we take a genuine interest in you and the way you like spending your time. This means we can tailor your time with us and make sure it’s every bit as enjoyable as life has always been. With round-the-clock care and support, dining experiences and stimulating activities, you’ll soon be calling us “home”.
Facilities
- 24-hour care for peace of mind
- Bedrooms with garden view
- Comfortable ensuite Bedrooms
- Comfortable lounges to relax in
- Dedicated activities room
- Hair salon and barbering services
- Warm, welcoming conservatory/orangery
Activities
- Enjoy a spot of afternoon tea
- Express yourself in arts & crafts sessions
- Filmgoer’s cinema club
- Gardening club
- Mindfulness and meditation
- Quizzes and puzzles
- Regular outings and events
Dining
- Formal & relaxed dining
- Home cooked food by a dedicated chef everyday
- Hotel grade kitchens
- Nutritionally balanced meals
- Tray service
- Visitors welcome
- We’ll take care of all your nutritional needs
Keeping Things Personal
The welcoming surroundings at Firtree House Nursing Home are matched by the high standard of individual care our colleagues provide to our residents. When you arrive and throughout your stay you’re greeted with warmth, passion, and care and our community is vibrant, happy, and homely.
We love learning as much as we can about who we care for, so your loved one’s time is tailored to their individual need and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. Our team take the time to get to know all our residents and encourage independence and communication.
We are dedicated to providing a smooth transition into a home where care is from the heart and interaction with residents is paramount. Our residents show us the way. They tell us what they need, and we do our very best to deliver. Every element of our care is considered with their needs in mind. Surrounding everyone with familiarity, security and care, we make their experience with us as fulfilling as possible.
Testimonials
“Lovely home, good care, caring staff. The manager is compassionate and so kind. We are over the moon with Firtree.”
Cathy W
Firtree House Nursing Home, Relative of Resident“Nothing is too much trouble, it is a very relaxed home and staff are very caring. Thank you for everything.”
R W
Firtree House Nursing Home, Daughter of Resident“We could not wish for a lovelier home for our mum. Staff are very lovely to our mum and us. Rooms are very clean and homely.”
Sandra S
Firtree House Nursing Home, Daughter of Resident
Enjoy a festive stay
If you’re looking for a Christmas getaway, Twixmas retreat or a New Year celebration, we offer more than just a stay. Our commitment is to provide personalised care and support to make your time here truly special.
Aria Care Nominated for 6 National Care Awards
From our care home designs through to our most valuable of assets, our people, Aria has been nominated for 6 national awards in November including largest care home provider.
Map & Directions
Key points
- The Pantiles
- High Rocks
- Local cafes and shops
- Tunbridge Wells
- Call us to arrange transport to our home
Additional Information
Parking is available for residents and visitors.
The nearest railway station is Tunbridge Wells Rail Station. The nearest bus stop is St James Church, less than a five-minute walk away.
News
Proud to be National Care Awards Winner
November 29th, 2023
Coffee and cake for Macmillan at Firtree House
October 23rd, 2023
Firtree House Local Community Events
June 7th, 2023
Our Team
Jackie Cullip
Home Manager
I firmly believe in involving residents and their families in every aspect of life at the home, which helps us to develop a personalised care plan that meets their specific needs and gives Firtree House a homely feel.
Mira Rusu
Clinical Lead
I find my job very rewarding, ensuring that we provide the highest standard of care to our residents and help them to live a happy satisfying life. Firtree is where my heart is and I feel like I am at home working here.
Meet the Manager
Jackie is our Home Manager at Firtree House Nursing Home, here’s a little bit more about the home in her own words:
“Having started as a Care Assistant at Firtree House over 15 years ago, and working my way up to Home Manager, I understand what makes the home tick. I firmly believe in involving residents and their families in every aspect of life at the home. This approach has ensured the large property has maintained a homely feel, as highlighted in a recent report by the Care Quality Commission.
My Care Team and I work with each resident to develop a personalised care plan, which caters for their specific needs and ensures that residents have choice and control over how their care is delivered.
I am particularly passionate about getting to know residents and their families and feel that having a good understanding of each resident’s background is essential in building a relationship of trust. I always encourage family involvement through a culture of open communication, which has resulted in the calm and friendly atmosphere experienced at Firtree House.”
Finding the perfect home in 3 simple steps
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Arrange a viewing to learn
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while staying in the home.
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Our checks will ensure
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and support 24/7 during your stay.
Move into your new home
Join us for the highest
quality care and the ideal
lifestyle you want to lead.
Contact Firtree House Nursing Home
Looking for more information, interested in organising a viewing or ready to make an enquiry?
Get in touch and a dedicated specialist will aim to get back to you the same day or as soon as possible after.
Call the care home on 0808 223 5503 (freephone)
Location
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