Home » Care homes » Kent » Firtree House Nursing Care Home in Tunbridge Wells

30 St James Road, Tunbridge Wells, Kent, TN1 2JZ

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0808 223 5503

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Types of Care

Count on our trained and compassionate team to provide specialised care and unwavering support for individuals living with dementia in residential or nursing settings. We're here to enhance their quality of life and bring comfort to them every day.
Rest assured that our fully qualified nurses, equipped with training, expertise, and unwavering compassion, are dedicated to providing the highest standard of care.
We collaborate closely with healthcare experts to provide compassionate palliative care, prioritising our residents' comfort and well-being, while also offering support to their families during this sensitive time.
Providing essential assistance with daily activities such as bathing, dressing, personal care, and dining. Our team help to enhance the quality of life for residents by offering a helping hand with a caring heart.

Types of stay

Connect Day Care
Convalescent Care
Permanent Care
Respite Care

Getting here

Parking is available for residents and visitors.
The nearest railway station is Tunbridge Wells Rail Station. The nearest bus stop is St James Church, less than a five-minute walk away.

Welcome to Firtree House in Tunbridge Wells

Firtree House Nursing Home, is located in the historic spa town of Royal Tunbridge Wells. Tunbridge Wells is most famous for the historic pantiles as well as many shops and fabulous cafes to countryside hikes. There is also the famous Chalybeate Spring which brings many visitors to the area each year. There are many attractions in the area like stately homes, Abbeys, Vineyards, and many nature reserves, wineries tours and sightseeing.

It was given Royal status in 1909 by King Edward VII because Queen Victoria liked it there so much. It has a chilled-out, slow pace of life making it a popular hot spot for day trips for our residents. Our community stands out because we all take the time to get to know each other and using this time to enjoy each other’s company.

Life at Firtree House is very friendly and laid back, we have built up great relationships with our residents over the years and support them through life. Our resident-centred care ensures their lives are enriched with activities and care that is suited to their needs.

What does care from the heart mean to the team at Firtree House?
“Understanding and support are the heart of the service we provide. The transition into a care home can be a huge change to life and although it is our role to make that transition as comfortable and stress-free as possible, it’s a role that that we absolutely love doing. Building relationships with residents is key to seeing each individual for who they are and what they would like from us. We love our family here and will always give them 100%.”

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Book a respite stay with us

Laughter, joy and companionship this season – whether you’re looking for care for yourself or a loved one, our respite stays are here to lend a helping hand.

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Hospitality from the heart

At Aria Care mealtime isn’t just a routine, it’s a lively social affair, and we’re excited to show our dedication to making your dining experience extraordinary.

The Peace of Mind Lifestyle at Firtree House Nursing Care Home in Tunbridge Wells

At Aria Care, we take a genuine interest in you and the way you like spending your time. This means we can tailor your time with us and make sure it’s every bit as enjoyable as life has always been. With round-the-clock care and support, dining experiences and stimulating activities, you’ll soon be calling us “home”.

Facilities at Firtree House Nursing Care Home in Tunbridge Wells

Dining Rooms
Hair Salon
Landscaped Gardens
Lounges

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Keeping Things Personal

The welcoming surroundings at Firtree House Nursing Home are matched by the high standard of individual care our colleagues provide to our residents. When you arrive and throughout your stay you’re greeted with warmth, passion, and care and our community is vibrant, happy, and homely. If you’re interested in exploring more of our Surrey-based homes, you might also consider Southborough Nursing Home in Surbiton, which shares the same commitment to person-centred care.

We love learning as much as we can about who we care for, so your loved one’s time is tailored to their individual need and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. Our team take the time to get to know all our residents and encourage independence and communication.

We are dedicated to providing a smooth transition into a home where care is from the heart and interaction with residents is paramount. Our residents show us the way. They tell us what they need, and we do our very best to deliver. Every element of our care is considered with their needs in mind. Surrounding everyone with familiarity, security and care, we make their experience with us as fulfilling as possible.

Reviews

FAQs

Firtree House is a nursing care home that also provides specialist dementia care. We offer personalised support for each resident, including specialist dementia care comparison services. Our team is trained to provide the highest standard of care, ensuring that all residents receive the support they need in a comfortable and homely environment.

Yes, we encourage residents to personalise their rooms with items that make them feel at home. You are welcome to bring small pieces of furniture, photographs, and decorations to help create a familiar and comforting environment.

Each resident receives a personalised care plan developed with them and their family. This includes daily routines, preferences, medical needs, and personal goals. The plan is regularly reviewed and updated to meet evolving needs.

Yes, we offer a variety of menu options that cater to different tastes and dietary requirements, including vegetarian, gluten-free, and culturally specific diets.

Yes, we arrange regular visits from healthcare professionals, including GPs, opticians, chiropodists, and other specialists, as needed.

Absolutely. We offer respite care and trial stays so families can experience our services before making a long-term commitment.

Visiting hours are flexible. Families are welcome to visit regularly and take residents out for the day.

Yes, Firtree House can adapt to changing care needs, including nursing, dementia, and palliative care.

We offer arts and crafts, music sessions, gardening, social events, themed days, and outings to enrich residents’ daily lives.

Yes, the home includes secure entry points, discreet monitoring, and trained staff to provide a safe environment.

Yes, residents can keep their own GP or choose to register with a local GP with our assistance.

Yes, we offer on-site parking for visitors to make visits convenient.

Event Coming Soon

Firtree House Nursing Care Home in Tunbridge Wells Local Community Events

An event is coming soon to this home to celebrate our community spirit. You do not need to wait, our doors are always open and we would love for you to pop in anytime. Check back soon for updates!

News from Firtree House Nursing Care Home in Tunbridge Wells

Care Home Open Week celebrations

June 27th, 2025

Last week, our homes were filled with excitement as we celebrated Care Home Open Week with a variety of fun-filled activities and events. From BBQs…

Firtree residents celebrate Chinese New Year

February 4th, 2025

Last week, the residents and team at Firtree House Care Home in Tunbridge Wells celebrated Chinese New Year. Organised by Home Manager Jackie Cullip, Administrator Tom,…

A spooktacular week of Halloween celebrations

October 30th, 2024

Our communities have been getting ready for the spooky season! Residents and team members have been enjoying some Halloween themed activities together with their families.…

View More News…

Map & Directions

Key points

The Pantiles
High Rocks
Local cafes and shops
Tunbridge Wells
Call us to arrange transport to our home

Additional Information

Parking is available for residents and visitors.

The nearest railway station is Tunbridge Wells Rail Station. The nearest bus stop is St James Church, less than a five-minute walk away.

Location

30 St James Road, Tunbridge Wells, Kent, TN1 2JZ

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Meet the Manager

Jackie is our Home Manager at Firtree House Nursing Home. Here’s a little bit more about her role at the home in her own words:

“Having started as a Care Assistant at Firtree House over 15 years ago, and working my way up to Home Manager, I understand what makes the home tick. I firmly believe in involving residents and their families in every aspect of life at the home. This approach has ensured the large property has maintained a homely feel.

My Care Team and I work with each resident to develop a personalised care plan, which caters for their specific needs and ensures that residents have choice and control over how their care is delivered.

I am particularly passionate about getting to know residents and their families and feel that having a good understanding of each resident’s background is essential in building a relationship of trust. I always encourage family involvement through a culture of open communication, which has resulted in the calm and friendly atmosphere experienced at Firtree House.”

Meet the Team

At Firtree House, care from the heart means understanding and support are the heart of the service we provide. The transition into a care home can be a huge change and although it is our role to make that transition as comfortable and stress free as possible, it’s a role that we absolutely love doing. Building relationships with the people in our community is key to seeing each individual for who they are and what they would like from us. We love our family here and will always give them 100%.

Jackie Cullip

Home Manager

I firmly believe in involving residents and their families in every aspect of life at the home, which helps us to develop a personalised care plan that meets their specific needs and gives Firtree House a homely feel.

Mira Rusu

Clinical Lead

I find my job very rewarding, ensuring that we provide the highest standard of care to our residents and help them to live a happy satisfying life. Firtree is where my heart is and I feel like I am at home working here.