Firtree House Nursing Home

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30 St James Road, Tunbridge Wells, Kent, TN1 2JZ

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0808 223 5503

enquiries@ariacare.co.uk

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Types of care

Residential care
Nursing Care
Dementia Care
Palliative care

Types of stay

Connect Day Care
Convalescent Care
Permanent Care
Respite Care

Location

Welcome to Firtree House

Firtree House Nursing Home, is located in the historic spa town of Royal Tunbridge Wells. Tunbridge Wells is most famous for the historic pantiles as well as many shops and fabulous cafes to countryside hikes. There is also the famous Chalybeate Spring which brings many visitors to the area each year. There are many attractions in the area like stately homes, Abbeys, Vineyards, and many nature reserves, wineries tours and sightseeing.

It was given Royal status in 1909 by King Edward VII because Queen Victoria liked it there so much. It has a chilled-out, slow pace of life making it a popular hot spot for day trips for our residents. Our community stands out because we all take the time to get to know each other and using this time to enjoy each other’s company.

Life at Firtree House is very friendly and laid back, we have built up great relationships with our residents over the years and support them through life. Our resident-centred care ensures their lives are enriched with activities and care that is suited to their needs.

What does care from the heart mean to the team at Firtree House?
“Understanding and support are the heart of the service we provide. The transition into a care home can be a huge change to life and although it is our role to make that transition as comfortable and stress-free as possible, it’s a role that that we absolutely love doing. Building relationships with residents is key to seeing each individual for who they are and what they would like from us. We love our family here and will always give them 100%.”

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National Care Awards Winner

We are proud winners of the Large Care Home Group. Celebrating our commitment to excellence. We are looking forward to continuing with our goal to delivering compassionate and person-centred care.

Hospitality from the heart

We ensure our residents are at the heart of everything we do and each and every one of our communities feels like home. This extends to our hospitality offering.

Daily life at Firtree House Nursing Home

At Aria Care, we take a genuine interest in you and the way you like spending your time. This means we can tailor your time with us and make sure it’s every bit as enjoyable as life has always been. With round-the-clock care and support, dining experiences and stimulating activities, you’ll soon be calling us “home”.

Morning

A cup of tea and a smile welcomes you every single morning.
Our caring team ensure everyone has had a restful night and are ready for the day ahead.
Our team provide a wonderfully nutritious breakfast to set you up for the day.

Afternoon

A home from home environment, to enjoy past hobbies, which includes baking and cooking.
A spot of flower arranging to brighten up your room or as a gift.
Enjoy music from a local entertainer whilst spending time with friends.

Evening

Fun, laughter, and chatter with fellow residents fill the rooms most evenings.
Gatherings and parties to celebrate important dates, with families and friends invited to join in and spend precious time together.
Seasonal events including, autumn cheese and wine evenings and summer BBQs.

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Keeping Things Personal

The welcoming surroundings at Firtree House Nursing Home are matched by the high standard of individual care our colleagues provide to our residents. When you arrive and throughout your stay you’re greeted with warmth, passion, and care and our community is vibrant, happy, and homely.

We love learning as much as we can about who we care for, so your loved one’s time is tailored to their individual need and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. Our team take the time to get to know all our residents and encourage independence and communication.

We are dedicated to providing a smooth transition into a home where care is from the heart and interaction with residents is paramount. Our residents show us the way. They tell us what they need, and we do our very best to deliver. Every element of our care is considered with their needs in mind. Surrounding everyone with familiarity, security and care, we make their experience with us as fulfilling as possible.

Reviews

Chris Canham 3 months ago

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Veronica Maddock 8 year ago

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Isabella Biffen 11 year ago

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News & Events from Firtree House Nursing Home

Firtree House Local Community Events

April 8th, 2024

At Firtree House we understand the importance of supporting residents to maintain links with their local communities. That’s why we play an active part in our community. We hold events throughout…

Aria Care leads a new chapter in care home living with £18 million revival project

February 8th, 2024

Aria Care is at the forefront of a transformative journey, marked by an ambitious £18 million revival project across our 50 homes. This significant investment demonstrates our unwavering commitment…

Proud to be National Care Awards Winner

December 22nd, 2023

We are thrilled to announce Aria Care have been named the winner of the Large Care Home Group Award at the esteemed National Care Awards 2023. This prestigious accolade acknowledges our unwavering…

View More News & Events…

Map & Directions

Key points

The Pantiles
High Rocks
Local cafes and shops
Tunbridge Wells
Call us to arrange transport to our home

Additional Information

Parking is available for residents and visitors.

The nearest railway station is Tunbridge Wells Rail Station. The nearest bus stop is St James Church, less than a five-minute walk away.

Location

30 St James Road, Tunbridge Wells, Kent, TN1 2JZ

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Meet the Manager

Jackie is our Home Manager at Firtree House Nursing Home, here’s a little bit more about the home in her own words:

“Having started as a Care Assistant at Firtree House over 15 years ago, and working my way up to Home Manager, I understand what makes the home tick. I firmly believe in involving residents and their families in every aspect of life at the home. This approach has ensured the large property has maintained a homely feel, as highlighted in a recent report by the Care Quality Commission.

My Care Team and I work with each resident to develop a personalised care plan, which caters for their specific needs and ensures that residents have choice and control over how their care is delivered.

I am particularly passionate about getting to know residents and their families and feel that having a good understanding of each resident’s background is essential in building a relationship of trust. I always encourage family involvement through a culture of open communication, which has resulted in the calm and friendly atmosphere experienced at Firtree House.”

Meet the Team

At Firtree House, care from the heart means understanding and support are the heart of the service we provide. The transition into a care home can be a huge change and although it is our role to make that transition as comfortable and stress free as possible, it’s a role that we absolutely love doing. Building relationships with the people in our community is key to seeing each individual for who they are and what they would like from us. We love our family here and will always give them 100%.

Jackie Cullip

Home Manager

I firmly believe in involving residents and their families in every aspect of life at the home, which helps us to develop a personalised care plan that meets their specific needs and gives Firtree House a homely feel.

Mira Rusu

Clinical Lead

I find my job very rewarding, ensuring that we provide the highest standard of care to our residents and help them to live a happy satisfying life. Firtree is where my heart is and I feel like I am at home working here.