Congratulations to our care team in Dorking who are celebrating after a recent Care Quality Commission (CQC) inspection saw them receive a rating of ‘Good’ in all areas of the CQC report.
Garth House, which provides residential care, nursing care and dementia care for up to 46 residents, achieved the glowing report thanks to its ability to deliver a safe, effective, caring, responsive and well-led service to residents.
The CQC report commended the care home in its overall summary and noted that staff felt supported and valued by management and were being encouraged to progress. The manager had a vision for the future on how she wished Garth House to be perceived by people.
Relatives of residents praised the home for being safe, stating: “I used to lie awake at night worrying when my family member lived at home, but it’s completely different – it’s great to know she’s safe here”.
Eniko Vekony, home manager at Garth House, said: “We are absolutely thrilled to have achieved a positive ‘Good’ rating from our recent CQC report.
“This fantastic result is a testament to the hard work and dedication of the staff here at Garth House, who ensure the residents they support receive the best possible care.
“I’d like to say a big thank you to our resident’s and their relatives for their ongoing support and feedback, you will remain at the heart of every decision at Garth House”.
Inspectors noted that residents lived in an environment that was comfortable, homely and fit for purpose, stating “rooms were personalised and well-presented, and the internal décor and furnishings looked fresh”.
People were happy living at Garth House, with one resident commenting: “I am very happy here. I feel much happier than when I was at home. The staff are so kind and helpful”.
The CQC also reported that communication between the home and the relatives was good. One relative commented, “They tell you about everything, so you know what’s going on. The dialogue is fantastic, and nothing is ever too much trouble for them”.
To find out more about Garth House or to visit the home, visit Care Homes in Dorking | Nursing Home in Dorking | Garth House | aria care or call the friendly team on 0808 223 5507.