In response to recent media coverage
“The recent BBC investigation has brought to light distressing accounts of poor care practices in certain care settings. These reports are deeply upsetting and highlight behaviours that have no place in our sector.
While these incidents did not occur in any Aria Care homes, we recognise the serious concerns they raise across the wider care community. It is a stark reminder of the importance of strong values, vigilance, and a relentless commitment to quality care.
At Aria Care, we are unwavering in our belief that everyone deserves to be treated with dignity, respect, and compassion. Our teams work every day to create environments where people feel safe, supported, and truly valued.
We remain committed to continuous improvement, transparency, and safeguarding at every level. We regularly review our practices, welcome external oversight, and invest in the ongoing development of our people—because delivering exceptional care requires more than standards; it requires a shared sense of purpose and humanity.
Our thoughts are with all those impacted by these events. We will continue to listen, reflect, and do all we can to uphold the highest standards for those we are privileged to care for.”
